By Summ @ August 12, 2012 at 1:56pm
Update: Maintenance should take approximately 30 additional minutes. Servers should be online at approximately 6:45pm PDT.
Thanks for your patience.
All three servers will undergo server maintenance at 5pm PDT/ 8pm Eastern August 13 (12am GMT +0 August 14). The length of time for this maintenance is set at approximately 75 minutes, however it's possible maintenance may be completed sooner. During this time you may be disconnected and/or unable to log in to the servers.
We will be deploying a patch that will address a few localization issues as well as the disappearing Guild issue. Currently, this patch allows players to see Guild information; however there are some issues currently being worked on.
Guilds may encounter issues with changes not displaying immediately upon action. Here are some of the delays and solutions you may encounter:
- Updated Guild Announcement does not display
When you log out and back in, it will refresh
- Players still appear in a guild when they are removed
When they log out and back in they will be appear as removed
- Disbanding a guild prevents you from creating a new guild
We’re currently working on a fix for this, but in the mean time you can contact our support team for help.
- When items are inserted or removed from the guild warehouse, they don’t display
The items are inserted/removed, however you may need to close the warehouse and reopen it to reflect the changes
- Guilds don’t gain EXP
This is an active bug we are currently working on
As you can see, many of the current guild issues involve displaying on-the-fly information. Closing your current action/window and reopening it will reflect these changes.
Please be patient as the length of time required for maintenance is always subject to change. We will update this post if we anticipate any changes in our scheduled maintenance duration. Keep an eye on the in-game chat window as we will make an official announcement before we restart the servers.
Thanks for your patience and for playing Rusty Hearts.